COVID-19 UPDATE

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We are delighted with the news that most COVID restrictions have now been eased, however we are still operating certain procedures to order to ensure the continued safety of all our guests and staff.   We thank you in advance for understanding the necessary precautions we must take to keep everyone safe. We look forward to welcoming you to the Westgrove Hotel, where we can assure you of our very best attention. 

Please continue reading to give you information on services offered.   All our staff are trained in social distancing and PPE procedures for their safety and yours. The hotel has achieved the Safety Charter Certification from Failte Ireland.   

Check-In/Out:

Face masks are required thoughout the public areas of the hotel and can be removed when you are seated at your table for dining or drinking.

Please use the sanitisation stations provided at the entrance/exits to the hotel. 

Only one person for each room/group should approach the Reception desk to check in.   Full payment will be taken on arrival by contactless payment where possible. 

If your bill was paid in full on arrival and you do not have any extras to pay on departure, please just place your keycard(s) in the bowl provided at Reception when you are checking out.

Dining:

Please note that there is no Room Service available at present.

Breakfast is available daily and there are 3 sittings of 45 minutes duration – 8.00am, 9.00am and 10.00am.   Pre-booking is essential - contact reception@westgrovehotel.com to book your table. We ask that you please arrive at time of booking only.

Dinner is available Sunday - Thursday on the hour between 5.00pm and 8.00pm and on Friday and Saturday on the hour between 5.00pm and 9.00pm*.   Pre-booking is essential - contact reception@westgrovehotel.com to book your table.  We ask that you please arrive at time of booking only. *Subject to availability depending on seasonality and business levels

We are encouraging all customers to use contactless payment where possible.

Housekeeping:

All guest rooms have been thoroughly cleaned and sanitised before your stay. All common areas and facilities are cleaned and sanitised within regulations.

Leisure Club:

Access to both the swimming pool or gym must to be pre-booked by contacting the Leisure Club directly on 045 989990.  

Swimming caps are compulsory and can be purchased at the Leisure Club Reception for €3.00 if needed.   Rubber soled flip flops should be worn around the pool area. 

Minors (under 16) must be accommpanied by an adult in the pool at all times. 

Social Distancing:

Please be mindful of social distancing when indoors and using common/dining areas. 

Some areas are protected with plexi-glass to minimise contact and staff may wear PPE for your and their safety.

Face masks are required thoughout the public areas of the hotel and can be removed when you are seated at your table for dining or drinking.

Hand Sanitisers:

Hand sanitisers are provided throughout the hotel for customers and staff. We would ask you to avail of these as much as possible.

Restrooms:

Our restrooms are operating with a traffic light system to ensure adequate social distancing.   They are cleaned and sanitised regularly. Please wash your hands after use of the restrooms.

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